Terms & Conditions

Last Revised: [3/21/2025]

These Terms and Conditions (“Terms”) govern your access to and use of the website, www.lostsoulclothing.com (the “Website”), operated on behalf of Lost Soul Clothing Co., a trademark of Eden Collective LLC (“Company,” “we,” or “us”). These Terms also apply to any content, tools, features, and services offered through our Website (collectively, the “Services”).

By using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

1. Who May Use the Services

You must be at least 16 years old and reside in the United States to use the Services. If you are a minor in your jurisdiction, a parent or guardian must accept these Terms on your behalf before you use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements.

2. User Accounts

2.1 Account Registration

To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account details secure. You are responsible for any activity that occurs under your account. Notify us immediately at support@lostsoulclothing.com if you suspect unauthorized use of your account.

3. Orders and Purchases

3.1 Payment

By placing an order, you agree that all payment information you provide is valid, accurate, and authorized. Orders will be processed via WooPayments and Stripe, and payment is required in full at the time of purchase. We reserve the right to cancel or limit any order at our discretion.

3.2 Promotional Codes

Promotional codes may be offered from time to time. These codes are non-transferable, have no cash value, and may be subject to additional terms. We reserve the right to modify or cancel codes at any time.

3.3 Product Descriptions

We make every effort to describe and display our products accurately. However, we do not guarantee that descriptions, images, or colors will be error-free or precisely match what is displayed on your device.

3.4 Availability & Pricing

All products are subject to availability. Prices are subject to change at any time without notice. In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund.

3.5 Order Confirmation & Shipping

Order confirmation does not guarantee acceptance. We may cancel or delay orders at our discretion. Title and risk of loss transfer to you once the order is shipped. Shipping timelines are estimates and not guaranteed.

3.6 Returns & Refunds

Our return and refund policy is available at: https://lostsoulclothing.com/refund_returns/ By placing an order, you agree to the terms outlined in that policy.

3.7 No Delivery to Children

You may not provide personal information for individuals under the age of 13 for delivery, shipping, or any other purpose.

4. Privacy & Data Use

Please review our Privacy Policy for information about how we collect, use, and protect your personal data.

5. Intellectual Property & License

5.1 Ownership

All content on the Website — including logos, text, images, and software — is owned by or licensed to Lost Soul Clothing Co. and protected under U.S. copyright and trademark laws. You may not use our content without permission.

5.2 Limited License

We grant you a limited, non-transferable, non-exclusive license to access and use the Services for personal, non-commercial purposes, subject to these Terms.

5.3 Prohibited Uses

You agree not to:

  • Reproduce, copy, or resell any part of the Services;
  • Use bots or scrapers;
  • Reverse-engineer or hack our site;
  • Violate any applicable law while using our Services;
  • Upload viruses or harmful software.

6. Feedback

We welcome feedback. By submitting ideas or suggestions, you grant us full rights to use them without compensation or acknowledgment.

7. Third-Party Services

The Services may include links to or use of third-party tools or websites, such as Google Analytics and Facebook Pixel. We are not responsible for the content, policies, or practices of third-party sites.

8. Disclaimers & Limitations of Liability

We provide the Services on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, we disclaim all warranties and liability, including for accuracy, availability, and non-infringement. In no event shall our total liability exceed $100 or the amount paid by you to us in the last 6 months for the Services.

9. SMS & Communication

By providing your phone number, you consent to receive SMS messages, including for marketing purposes. You can opt out at any time by texting “STOP” or contacting us at support@lostsoulclothing.com.

10. Governing Law

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Wisconsin, unless otherwise specified.

11. Changes to These Terms

We may update these Terms from time to time. The “Last Revised” date at the top will indicate the latest version. Continued use of the Services after changes are posted indicates acceptance of those changes.

12. Contact Us

For questions about these Terms, you may contact us at:

Lost Soul Clothing Co.
Email: support@lostsoulclothing.com

Let me know if you’d like this turned into a page-friendly format with headers/anchor links or if you’d like a version with a brand voice twist.